FAQs on our services

Here are the questions our personal and corporate Cardholders ask most frequently.

• Questions and answers on our cards
• Questions and answers on the TravelPASS/Travel Account
• Questions and answers on emergencies
• Questions and answers on our online services

If the FAQs have not answered your query, please call our Customer Service Centre on +31 (0)20 654 55 00.

Alternatively, send us your query electronically.